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HANDLE PROBLEMS AND SOLVE THEM

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Objectives

Establish a common language within a team. Control the study methodology different steps for technical problems (job).
Appling a rational approach
Knowing how to use treatment complementary tools (30 tool-forms)
Decoding the meeting’s pitfalls and know how to cope with them

Duration

2 days. Possible to be individually coached.

Know-How acquired - Programme

Home > Training catalogue > Professional efficiency catalogue > Handle problems and solve them

1st part: Structure your thought

Appropriate a system method in 4 phases
Knowing how to detect s a group study main sequences

2nd part: Know how to set up a technical problem. Define a resolution objective

Difficulties to formulate a problem: why? Methodological reasons.
Understanding the process of causes/effects/consequences to better grap the problem.
Avoiding common distortions between problem and objectives
Define a study, quick or detailed extent, to save time

3rd part: Control the different sequences to solve technical problems

Distinguish mandatory steps and optional steps
Distinguish 2 ways: diagnosis and curative
Understand each sequence specificity from cause to solution search, from the decision-making process to implementation
Desintegrate into subsentences for complex problems

4th part: Know the main and complementarity tools for technical problems resolution

Knowing how to use the 6 main tools: principles and applications (Pareto, listing…), training during case studies
Technical forms presentation to solve problems, with comments, explainations and application suggestion
Knowing how to build a methodological script: correlation between methological steps and tools from real cases from the participants.

5th part: aids range in order to save time

Transposable aids within the company
What should be remembered: the main principles final synthesis to memorize in order to strengthen acquired reflexes
.

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Last updated April 4 th 2012- Copyright © OptiVente 2007-2015
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